Team discussing workplace information and documents together.

We Modernised the Intranet. Why Is Trusted Information Still So Hard to Find?

You find the document you need, but how do you know it’s the right one? Is it current? Is it approved? Sometimes the challenge isn’t finding information. It’s being confident you can trust what you find. TL;DR Finding information doesn’t always mean you can trust what you find. Outdated content, duplication and unclear ownership make[…]

AI should make your work better, not just faster

TL;DR AI should improve the quality of work, not just the speed at which it’s produced. Generating content isn’t the same as applying expertise. Poor AI use often transfers work from the author to everyone who has to review, interpret or correct it. The best results come from combining AI capabilities with human judgement. If[…]

What a SharePoint Clean Up for AI Involves for Local Councils

A practical, risk-based look at how councils prepare SharePoint for Copilot and AI, and what happens when they do not. TL;DR For councils intending to use Copilot and AI safely, SharePoint cleanup is becoming a practical prerequisite, not just a tidy-up. AI readiness is now exposing long-standing information governance issues: duplicate content, unclear ownership, weak[…]

Microsoft Copilot for Engineering Firms: Why the Mid-Tier Gets It Wrong (and the Top Tier Already Figured It Out)

TL;DR The top tier didn’t win at Copilot by buying more licences. Firms like Arup, Aurecon and GHD publicly run AI strategy and governance functions. They did the unglamorous data-hygiene work before switching anything on. Copilot inherits your permissions; it doesn’t fix them. If your SharePoint access has been messy since 2018, AI will faithfully surface that mess to[…]

How Councils Can Fix SharePoint Findability and Get Ready for Copilot

Webinar Wrap Up Copilot puts a spotlight on something councils have been wrestling with for years: findability in SharePoint. So we partnered with Microsoft to run a practical webinar for councils, focused on getting SharePoint foundations right and preparing for Copilot with confidence. In the session: John Crawford, Chief Digital and Information Officer at Central[…]