Based on what we see across council environments, here are the patterns that explain why AI doesn’t behave the way you expect. And what to do about it. TL;DR AI surfaces what’s already in SharePoint – good and bad Most councils have: Outdated and duplicated content Permissions that no longer reflect reality Weak metadata and[…]
Why Copilot and modern enterprise search reward structured, owned content (not a new search tool). And how an Answer-First information architecture turns your SharePoint into something that successfully answers questions. TL;DR Search has shifted from “type keywords, scan ten blue links” to “ask a question, get an answer.” Copilot and AI-powered enterprise search are built[…]
TL;DR The top tier didn’t win at Copilot by buying more licences. Firms like Arup, Aurecon and GHD publicly run AI strategy and governance functions. They did the unglamorous data-hygiene work before switching anything on. Copilot inherits your permissions; it doesn’t fix them. If your SharePoint access has been messy since 2018, AI will faithfully surface that mess to[…]
A practical, six-part action plan for getting your SharePoint AI-safe. TL;DR AI can read everything your users have access to. If your permissions are messy, AI’s answers will be too. Six things need to be in order: project site architecture, document libraries, retention, sensitivity labels, Entra ID groups, and an oversharing scan. You have two real choices: DIY[…]
TL;DR Agentic AI is AI that acts, not just answers – it reads, writes, and takes steps on your behalf. Every weak permission, orphaned site, and overshared library becomes a new attack surface. The risk isn’t the AI. It’s the permissions you already have, now queried at machine speed. A single user with ‘Everyone except[…]
WebVine’s client is in private wealth and is a family office of approximately 40 staff and guests. As the team grew, day-to-day information lived across personal drives, email threads and chat – there was no single, trusted place where people could find policies, news, contacts or forms. Leadership wanted a digital space to bring everything[…]
TL;DR Page views are a vanity metric. Execs don’t care how many people loaded the homepage. Good intranet ROI reporting answers three questions: is it faster, is it used, and are people informed? Pick 6 to 8 metrics. Report monthly. One page. That’s the whole discipline. Search success rate and self-service deflection are the two[…]
TL;DR Paying $25k for an intranet isn’t the problem. Paying it to a team where intranets aren’t their core capability often is. Having a bit of know-how means you can build something in SharePoint, but building a useful, scalable intranet is a specialist skill set. When intranets aren’t the core skill, organisations usually end up[…]
WebVine was featured on Microsoft’s SharePoint Partner Showcase, highlighting how we build modern digital workplaces on Microsoft 365. The showcase focused less on shiny features and more on approach, extending SharePoint sensibly, not replacing it. Microsoft called out the polish, clarity, and usability of Injio and Injio Docs, especially how complexity is hidden from everyday[…]
TL;DR WebVine is now a Microsoft Solutions Partner for Modern Work, recognising our real world delivery across Microsoft 365 This status is earned through proven customer outcomes, not marketing claims It reflects strong results across SharePoint, Teams, governance, adoption, and Copilot readiness For you, it means lower risk, better foundations, and a partner Microsoft independently[…]
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Australian Hearing’s Digital Transformation journey
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