TL;DR Designing for people first results in much better Copilot outcomes. Clear headings, short sections, good summaries, strong page properties and alt text make content easier for people to read – and easier for Copilot’s semantic index to interpret. Over-optimising for AI leads to brittle experiences and bad content. Think of Copilot as the colleague[…]
TL;DR Summarise everything: Copilot lightens the mental load with real-time summaries. Write with confidence: Assistive writing tools help everyone communicate clearly. Support different styles: Adaptive features tailor support to individual needs. Check accessibility: Built-in tools flag non-inclusive content before it goes live. Empower independence: Staff can self-serve confidently with Copilot in SharePoint. Inclusion Starts with[…]
TL;DR OneDrive = your personal backpack (solo work, drafts, access anywhere). SharePoint = the team filing cabinet (collaboration, permissions, workflows). Teams = chat central with a SharePoint brain (real-time convos + file storage). Local Drive = the risky wild west (only for temporary or offline use). Rule of thumb: Alone = OneDrive. Together = SharePoint.[…]
TL;DR What it is: Focused workshops + audits that reveal what your SharePoint intranet actually needs (not just what looks nice). How long: Usually a few focused days or weeks, not months. Sometimes longer for deep, complex orgs. What you get: A clear requirements doc, IA recommendations, a homepage prototype, personas & user journeys, and[…]
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Australian Hearing’s Digital Transformation journey
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