Based on what we see across council environments, here are the patterns that explain why AI doesn’t behave the way you expect. And what to do about it. TL;DR AI surfaces what’s already in SharePoint – good and bad Most councils have: Outdated and duplicated content Permissions that no longer reflect reality Weak metadata and[…]
Why Copilot and modern enterprise search reward structured, owned content (not a new search tool). And how an Answer-First information architecture turns your SharePoint into something that successfully answers questions. TL;DR Search has shifted from “type keywords, scan ten blue links” to “ask a question, get an answer.” Copilot and AI-powered enterprise search are built[…]
Webinar Wrap Up If your organisation runs on SharePoint, you’ve probably had that small moment of panic when someone asks a deceptively simple question: “Can you prove this is the version we approved?” In our latest webinar, Document Trust You Can Prove, WebVine’s Head of Product & Delivery, James Dellow, walked through exactly how to close that gap. Covering the three things that[…]
TL;DR If Copilot sounds confident but wrong, it’s usually a data foundations issue, not an AI problem. Messy, duplicated, or unclear content leads Copilot to fill in the gaps. Fixing structure, metadata, permissions, and prompts makes Copilot far more reliable. And improves everyday work too. Dear WebVine, We’ve got a bit of a trust[…]
(A Very Serious Ceremony) SharePoint is 25. Which feels impossible, because surely 2001 was only… five years ago? To celebrate a quarter-century of intranets, document chaos, governance debates, and the occasional “why can’t I access this folder” mystery, we’re hosting The WebVine Awards. A lovingly biased, slightly nostalgic, very real-world tribute to the features that[…]
TL;DR Many growing organisations struggle with the same problem: no central intranet, scattered documents, and limited visibility across projects. When policies live in inboxes, forms are buried in emails, and dashboards don’t exist, teams waste time and leaders are forced to make decisions without data. In this edition of Dear WebVine, Chloe shares practical advice[…]
TL;DR Copilot’s answers depend entirely on the quality of your SharePoint content, metadata, and permissions. • Knowledge Agent will soon automate tagging, classification, and cleanup (great news for SMBs). • Quick wins: flatten folders, add proper metadata, fix permissions. • Copilot won’t fix a messy SharePoint. Its output is only as good as your input.[…]
TL;DR SharePoint just received major AI upgrades at Ignite 2025. Meet your new helpers: Knowledge Agent, Admin Agent (via Agent 365), Copilot-generated pages and lists, and an AI-enhanced FAQ web part. These features mean less manual admin, stronger governance, and faster answers for your people. Join our Dec 11 webinar to learn how you can[…]
TL;DR SharePoint’s 2025 design refresh brings a sleek, flexible, and brand-friendly facelift that makes intranets feel more human and less… corporate beige. In this post, we cover: Why design matters more than ever (hint: it’s not just about looking good) The most common SharePoint design mistakes and how to avoid them What’s new in SharePoint’s[…]
TL;DR Microsoft’s Copilot Frontier Program is an early-access preview for experimental AI agents and features. It was announced in October 2025, with some internal rollouts starting in September. Available to users with Microsoft 365 Copilot licenses (enterprise or personal). You get access to agents like App Builder, Workflows, Skills, and Researcher. WebVine recommends jumping on[…]
Sign up for our next 30 minute WebVinar Thursday 21 September 10am
Australian Hearing’s Digital Transformation journey
No Fields Found.