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Question-based search is replacing keyword search: how to redesign SharePoint so people find answers

Posted on June 17, 2026June 17, 2026 by Rachel Harnott

Why Copilot and modern enterprise search reward structured, owned content (not a new search tool). And how an Answer-First information architecture turns your SharePoint into something that successfully answers questions. TL;DR Search has shifted from “type keywords, scan ten blue links” to “ask a question, get an answer.” Copilot and AI-powered enterprise search are built[…]

Posted in SharePoint, SharePoint Search Tagged AI search, Answer-First IA, content design, Digital workplace, enterprise search, information architecture, intranet findability, knowledge management, metadata governance, Microsoft Copilot, question-based search, SharePoint

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