How Councils Can Fix SharePoint Findability and Get Ready for Copilot

Webinar Wrap Up Copilot puts a spotlight on something councils have been wrestling with for years: findability in SharePoint. So we partnered with Microsoft to run a practical webinar for councils, focused on getting SharePoint foundations right and preparing for Copilot with confidence. In the session: John Crawford, Chief Digital and Information Officer at Central[…]

SharePoint Turns 25: What Microsoft Announced, and What It Means for Your Intranet

TL;DR Microsoft used SharePoint’s 25th birthday to set direction, not look back SharePoint is now the primary knowledge platform powering Copilot and AI agents Microsoft is redesigning SharePoint around how people actually use it: Discover, Publish and Build This is a foundational UX shift, not a cosmetic refresh Copilot doesn’t fix messy content. It amplifies[…]

People-First, AI-Ready: Why Drafting SharePoint Pages For People Unlocks Better Copilot Outcomes

TL;DR Designing for people first results in much better Copilot outcomes. Clear headings, short sections, good summaries, strong page properties and alt text make content easier for people to read – and easier for Copilot’s semantic index to interpret. Over-optimising for AI leads to brittle experiences and bad content. Think of Copilot as the colleague[…]

Understanding AI Hallucinations (and How to Avoid Them)

TL;DR  AI sometimes makes up convincing but false info. This is called a “hallucination.”   Watch for: confident tone, fake details, inconsistent answers, and no sources.   To avoid: double-check facts, give clear context, ask for sources, avoid leading prompts, and remember AI may not know the latest news.   Why care? Hallucinations can cause real problems. Always[…]

Copilot Fall Release 2025: Human-Centred AI That Feels Human

TL;DR Copilot now remembers your preferences and work style Copilot Pages turns ideas into collaborative documents Proactive Actions gives smart nudges for daily tasks Connectors expand search across Gmail, Drive, Outlook and more Copilot Search blends AI answers with verified sources Edge gets its own Copilot Mode “Real Talk” makes AI more conversational, and more[…]