TL;DR Page views are a vanity metric. Execs don’t care how many people loaded the homepage. Good intranet ROI reporting answers three questions: is it faster, is it used, and are people informed? Pick 6 to 8 metrics. Report monthly. One page. That’s the whole discipline. Search success rate and self-service deflection are the two[…]
TL;DR WebVine is now a Microsoft Solutions Partner for Modern Work, recognising our real world delivery across Microsoft 365 This status is earned through proven customer outcomes, not marketing claims It reflects strong results across SharePoint, Teams, governance, adoption, and Copilot readiness For you, it means lower risk, better foundations, and a partner Microsoft independently[…]
Felton Industries is a well established Australian manufacturing business experiencing steady growth. As teams expanded and new starters joined more frequently, the way information was stored and shared started to show its cracks. While Felton had already moved from servers to Microsoft 365, there was no true intranet. SharePoint existed, but mostly as a collection[…]
(A Very Serious Ceremony) SharePoint is 25. Which feels impossible, because surely 2001 was only… five years ago? To celebrate a quarter-century of intranets, document chaos, governance debates, and the occasional “why can’t I access this folder” mystery, we’re hosting The WebVine Awards. A lovingly biased, slightly nostalgic, very real-world tribute to the features that[…]
TL;DR Designing for people first results in much better Copilot outcomes. Clear headings, short sections, good summaries, strong page properties and alt text make content easier for people to read – and easier for Copilot’s semantic index to interpret. Over-optimising for AI leads to brittle experiences and bad content. Think of Copilot as the colleague[…]
TL;DR Many growing organisations struggle with the same problem: no central intranet, scattered documents, and limited visibility across projects. When policies live in inboxes, forms are buried in emails, and dashboards don’t exist, teams waste time and leaders are forced to make decisions without data. In this edition of Dear WebVine, Chloe shares practical advice[…]
TL;DR What it is: Focused workshops + audits that reveal what your SharePoint intranet actually needs (not just what looks nice). How long: Usually a few focused days or weeks, not months. Sometimes longer for deep, complex orgs. What you get: A clear requirements doc, IA recommendations, a homepage prototype, personas & user journeys, and[…]
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Australian Hearing’s Digital Transformation journey
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