TL;DR The top tier didn’t win at Copilot by buying more licences. Firms like Arup, Aurecon and GHD publicly run AI strategy and governance functions. They did the unglamorous data-hygiene work before switching anything on. Copilot inherits your permissions; it doesn’t fix them. If your SharePoint access has been messy since 2018, AI will faithfully surface that mess to[…]
A practical, six-part action plan for getting your SharePoint AI-safe. TL;DR AI can read everything your users have access to. If your permissions are messy, AI’s answers will be too. Six things need to be in order: project site architecture, document libraries, retention, sensitivity labels, Entra ID groups, and an oversharing scan. You have two real choices: DIY[…]
TL;DR Agentic AI is AI that acts, not just answers – it reads, writes, and takes steps on your behalf. Every weak permission, orphaned site, and overshared library becomes a new attack surface. The risk isn’t the AI. It’s the permissions you already have, now queried at machine speed. A single user with ‘Everyone except[…]
TL;DR Copilot doesn’t leak data. But it does reflect whatever’s already in your SharePoint. If permissions are messy, Copilot will happily surface participant records to people who shouldn’t see them. Your NDIS Code of Conduct obligations don’t pause for AI. Principle 2 (“respect the privacy of people with disability”) and the Privacy Act 1988 still apply. Copilot[…]
Copilot Cowork helps execute work, not just answer prompts. You delegate outcomes; Cowork plans and carries the task forward. It works across Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint). You stay in control with approvals and check‑ins. It uses your existing permissions and data. Messy M365 = messy results (Cowork highlights the cracks). Availability is[…]
Webinar Wrap Up Copilot puts a spotlight on something councils have been wrestling with for years: findability in SharePoint. So we partnered with Microsoft to run a practical webinar for councils, focused on getting SharePoint foundations right and preparing for Copilot with confidence. In the session: John Crawford, Chief Digital and Information Officer at Central[…]
TL;DR for CIOs Copilot reflects the quality of your content, structure, and permissions. It does not fix them. If your SharePoint is messy, Copilot will confidently surface messy answers. Security trimming works, but over-permissioning becomes very visible, very fast. Adoption is not automatic. People still need guidance, examples, and guardrails. Copilot is a forcing function.[…]
TL;DR Designing for people first results in much better Copilot outcomes. Clear headings, short sections, good summaries, strong page properties and alt text make content easier for people to read – and easier for Copilot’s semantic index to interpret. Over-optimising for AI leads to brittle experiences and bad content. Think of Copilot as the colleague[…]
TL;DR Copilot’s answers depend entirely on the quality of your SharePoint content, metadata, and permissions. • Knowledge Agent will soon automate tagging, classification, and cleanup (great news for SMBs). • Quick wins: flatten folders, add proper metadata, fix permissions. • Copilot won’t fix a messy SharePoint. Its output is only as good as your input.[…]
TL;DR SharePoint just received major AI upgrades at Ignite 2025. Meet your new helpers: Knowledge Agent, Admin Agent (via Agent 365), Copilot-generated pages and lists, and an AI-enhanced FAQ web part. These features mean less manual admin, stronger governance, and faster answers for your people. Join our Dec 11 webinar to learn how you can[…]
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Australian Hearing’s Digital Transformation journey
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