You find the document you need, but how do you know it’s the right one? Is it current? Is it approved? Sometimes the challenge isn’t finding information. It’s being confident you can trust what you find. TL;DR Finding information doesn’t always mean you can trust what you find. Outdated content, duplication and unclear ownership make[…]
Based on what we see across council environments, here are the patterns that explain why AI doesn’t behave the way you expect. And what to do about it. TL;DR AI surfaces what’s already in SharePoint – good and bad Most councils have: Outdated and duplicated content Permissions that no longer reflect reality Weak metadata and[…]
TL;DR The top tier didn’t win at Copilot by buying more licences. Firms like Arup, Aurecon and GHD publicly run AI strategy and governance functions. They did the unglamorous data-hygiene work before switching anything on. Copilot inherits your permissions; it doesn’t fix them. If your SharePoint access has been messy since 2018, AI will faithfully surface that mess to[…]
Webinar Wrap Up Copilot puts a spotlight on something councils have been wrestling with for years: findability in SharePoint. So we partnered with Microsoft to run a practical webinar for councils, focused on getting SharePoint foundations right and preparing for Copilot with confidence. In the session: John Crawford, Chief Digital and Information Officer at Central[…]
Sign up for our next 30 minute WebVinar Thursday 21 September 10am
Australian Hearing’s Digital Transformation journey
No Fields Found.