Based on what we see across council environments, here are the patterns that explain why AI doesn’t behave the way you expect. And what to do about it. TL;DR AI surfaces what’s already in SharePoint – good and bad Most councils have: Outdated and duplicated content Permissions that no longer reflect reality Weak metadata and[…]
TL;DR The top tier didn’t win at Copilot by buying more licences. Firms like Arup, Aurecon and GHD publicly run AI strategy and governance functions. They did the unglamorous data-hygiene work before switching anything on. Copilot inherits your permissions; it doesn’t fix them. If your SharePoint access has been messy since 2018, AI will faithfully surface that mess to[…]
Webinar Wrap Up Copilot puts a spotlight on something councils have been wrestling with for years: findability in SharePoint. So we partnered with Microsoft to run a practical webinar for councils, focused on getting SharePoint foundations right and preparing for Copilot with confidence. In the session: John Crawford, Chief Digital and Information Officer at Central[…]
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Australian Hearing’s Digital Transformation journey
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