Webinar Wrap Up Copilot puts a spotlight on something councils have been wrestling with for years: findability in SharePoint. So we partnered with Microsoft to run a practical webinar for councils, focused on getting SharePoint foundations right and preparing for Copilot with confidence. In the session: John Crawford, Chief Digital and Information Officer at Central[…]
TL;DR for CIOs Copilot reflects the quality of your content, structure, and permissions. It does not fix them. If your SharePoint is messy, Copilot will confidently surface messy answers. Security trimming works, but over-permissioning becomes very visible, very fast. Adoption is not automatic. People still need guidance, examples, and guardrails. Copilot is a forcing function.[…]
TL;DR Designing for people first results in much better Copilot outcomes. Clear headings, short sections, good summaries, strong page properties and alt text make content easier for people to read – and easier for Copilot’s semantic index to interpret. Over-optimising for AI leads to brittle experiences and bad content. Think of Copilot as the colleague[…]
TL;DR Copilot’s answers depend entirely on the quality of your SharePoint content, metadata, and permissions. • Knowledge Agent will soon automate tagging, classification, and cleanup (great news for SMBs). • Quick wins: flatten folders, add proper metadata, fix permissions. • Copilot won’t fix a messy SharePoint. Its output is only as good as your input.[…]
TL;DR SharePoint just received major AI upgrades at Ignite 2025. Meet your new helpers: Knowledge Agent, Admin Agent (via Agent 365), Copilot-generated pages and lists, and an AI-enhanced FAQ web part. These features mean less manual admin, stronger governance, and faster answers for your people. Join our Dec 11 webinar to learn how you can[…]
TL;DR AI sometimes makes up convincing but false info. This is called a “hallucination.” Watch for: confident tone, fake details, inconsistent answers, and no sources. To avoid: double-check facts, give clear context, ask for sources, avoid leading prompts, and remember AI may not know the latest news. Why care? Hallucinations can cause real problems. Always[…]
TL;DR Microsoft’s Copilot Frontier Program is an early-access preview for experimental AI agents and features. It was announced in October 2025, with some internal rollouts starting in September. Available to users with Microsoft 365 Copilot licenses (enterprise or personal). You get access to agents like App Builder, Workflows, Skills, and Researcher. WebVine recommends jumping on[…]
TL;DR Copilot now remembers your preferences and work style Copilot Pages turns ideas into collaborative documents Proactive Actions gives smart nudges for daily tasks Connectors expand search across Gmail, Drive, Outlook and more Copilot Search blends AI answers with verified sources Edge gets its own Copilot Mode “Real Talk” makes AI more conversational, and more[…]
TL;DR Microsoft’s Knowledge Agent for Microsoft 365 Copilot is now in Public Preview (launched on September 18, 2025). It helps organisations automate content tagging, clean up outdated pages, and build workflows using plain language. No coding required. Designed to make SharePoint intranets smarter and easier to manage, especially for non-technical teams. Available to organisations with[…]
Many of our clients are excited about AI but aren’t sure where to begin. The questions we’re hearing again and again: How can we start small, show real value quickly, and scale without blowing the budget or burning out our teams? Is there a smart first step before committing to a big, bespoke AI project?[…]
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Australian Hearing’s Digital Transformation journey
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