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Dear WebVine, Help, Copilot sounds smart but it’s making things up

Posted on February 24, 2026February 24, 2026 by Hasara Lay

TL;DR If Copilot sounds confident but wrong, it’s usually a data foundations issue, not an AI problem. Messy, duplicated, or unclear content leads Copilot to fill in the gaps. Fixing structure, metadata, permissions, and prompts makes Copilot far more reliable. And improves everyday work too.   Dear WebVine, We’ve got a bit of a trust[…]

Posted in Copilot Studio, Dear WebVine, Microsoft Copilot, SharePoint, SharePoint Consulting Tagged AI governance, AI trust, Copilot hallucinations, Copilot readiness, data quality, Dear WebVine, information architecture, metadata, Microsoft 365, Microsoft Copilot, SharePoint, SharePoint governance

What CIOs Need to Know About Copilot: Why It Fails, and How to Fix It

Posted on February 24, 2026February 24, 2026 by Rachel Harnott

TL;DR for CIOs Copilot reflects the quality of your content, structure, and permissions. It does not fix them. If your SharePoint is messy, Copilot will confidently surface messy answers. Security trimming works, but over-permissioning becomes very visible, very fast. Adoption is not automatic. People still need guidance, examples, and guardrails. Copilot is a forcing function.[…]

Posted in AI & Innovation, Copilot Studio, Microsoft Copilot Tagged CIO, content governance, Copilot adoption, Copilot readiness, Digital workplace, information architecture, metadata, Microsoft 365 Copilot, SharePoint governance, SharePoint permissions

Dear WebVine: We’re Flying Blind Without an Intranet

Posted on January 20, 2026January 20, 2026 by Chloe Dervin

TL;DR Many growing organisations struggle with the same problem: no central intranet, scattered documents, and limited visibility across projects. When policies live in inboxes, forms are buried in emails, and dashboards don’t exist, teams waste time and leaders are forced to make decisions without data. In this edition of Dear WebVine, Chloe shares practical advice[…]

Posted in Intranet Tagged Automation, content governance, Dear WebVine, Digital workplace, employee experience, findability, information architecture, Intranet, intranet strategy, metadata, operational visibility, organisational growth, reporting, SharePoint, WebVine, Workflows

SharePoint in the Agentic AI Era: How to Get Ready for Copilot & Knowledge Agent

Posted on December 15, 2025December 15, 2025 by Hasara Lay

TL;DR Copilot’s answers depend entirely on the quality of your SharePoint content, metadata, and permissions. • Knowledge Agent will soon automate tagging, classification, and cleanup (great news for SMBs). • Quick wins: flatten folders, add proper metadata, fix permissions. • Copilot won’t fix a messy SharePoint. Its output is only as good as your input.[…]

Posted in AI & Innovation, AI Agents, Microsoft 365, Microsoft Updates, SharePoint, SharePoint Updates Tagged adoption, AI productivity, cleanup, Copilot readiness, governance, Ignite 2025, Knowledge Agent, metadata, Microsoft 365, permissions, SharePoint, SMB, webinar

SharePoint Steps Up: Key Microsoft Ignite 2025 Updates You Can’t Miss

Posted on November 26, 2025November 26, 2025 by Hasara Lay

TL;DR SharePoint just received major AI upgrades at Ignite 2025. Meet your new helpers: Knowledge Agent, Admin Agent (via Agent 365), Copilot-generated pages and lists, and an AI-enhanced FAQ web part. These features mean less manual admin, stronger governance, and faster answers for your people. Join our Dec 11 webinar to learn how you can[…]

Posted in AI & Innovation, AI Agents, Microsoft Copilot, Microsoft Updates, SharePoint Tagged Agent 365, AI, Automation, Copilot, FAQ, governance, Intranet, Knowledge Agent, metadata, Microsoft Ignite, SharePoint, Updates

What Is the Copilot Frontier Program? And Should You Care?

Posted on November 12, 2025November 12, 2025 by Hasara Lay

TL;DR Microsoft’s Copilot Frontier Program is an early-access preview for experimental AI agents and features. It was announced in October 2025, with some internal rollouts starting in September. Available to users with Microsoft 365 Copilot licenses (enterprise or personal). You get access to agents like App Builder, Workflows, Skills, and Researcher. WebVine recommends jumping on[…]

Posted in AI & Innovation, AI Agents, Digital Tools, Microsoft, Microsoft Copilot Tagged admin, agent creation, agent store, AI Agents, App Builder, Automation, Copilot Frontier, Copilot Studio, eligibility, enterprise, Intranet, metadata, Microsoft 365, preview, Researcher Agent, security, SharePoint, Skills Agent, Workflows

Metadata Made Simple: Why It Matters for SharePoint and Copilot

Posted on September 29, 2025September 29, 2025 by Hasara Lay

TL;DR: Makes SharePoint and Copilot extremely useful – no more endless searching. Stops your files from getting lost in digital junk drawers. Helps AI deliver smarter results – Copilot finds what you need, fast. Turns your intranet into a helpful tool, not a graveyard for forgotten documents. Metadata, Explained Without the Tech Headache “Metadata” sounds[…]

Posted in Microsoft 365, SharePoint Tagged AI, Automation, Compliance, content tagging, Copilot, Digital workplace, document management, governance, Intranet, Knowledge Agent, metadata, Microsoft 365, migration, productivity, SharePoint

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