Macquarie Bank is a global investment banking and diversified financial services group, providing banking, financial advisory and investment and funds management services around the world. Headquartered in Sydney, Macquarie is the largest Australian investment bank.
THE BUSINESS PROBLEM
Macquarie Bank was using an outdated intranet site for their Banking and Financial Services Group Division (BFS). It was difficult to update and was inconsistent in terms of its appearance. The staff struggled to find information as well as posting information to the site. The Search experience left a lot to be desired.
Macquarie Bank then decided on SharePoint as the new platform for a new intranet site and chose WebVine to deliver on this goal.
HOW WE HELPED
WebVine partnered with intranet specialists Step Two and design agency Brightlabs to deliver the project. Step Two provided the Information Architecture and Brightlabs in consultation with WebVine created the design. WebVine developed and created the new SharePoint intranet.
WebVine helped Macquarie to create document management metadata which was used to classify thousands of documents. These documents appeared on different pages depending on the metadata.
The search experience was also tailored to give Macquarie staff the ability to find what they needed.
THE BUSINESS OUTCOME
Macquarie staff benefitted greatly from this enhanced SharePoint intranet. Finally, an organised, easy-on-the-eye designed SharePoint site that made searching for information a piece of cake.
Macquarie staff enjoyed:
- A new fresh and inspiring intranet for a key division
- The site more reflected their workplace and environment
- An organised, clean and searchable intranet
- Finding information and documents quickly and easily
- Storing documents easily with tagging
The site was a landmark for the Intranet with more divisions keen to follow.