Many SharePoint consultancies and developers tend to go straight to solution mode for a client. They may produce something that the clients wants, but if no-one in the business ends up using the solution, then the project has failed.
We find that if you don’t try to target the business value of SharePoint in an organisation, then even of it looks good, in the end people won’t visit – and the project will fail.
This is not surprising at all. A lot of SharePoint projects are driven by Communications and IT departments. These departments have their own ideas of what an intranet should contain, and may miss out on some key business benefits.
For a SharePoint intranet to provide great value to the business:
- Address gaping issues that affect everyone, for example provide a staff directory if one doesn’t exist
- Foster collaboration within and between departments to reduce the daily grind tasks
- Build mini SharePoint applications to replace manual processes. If you rely too much on email, then know that there are much better ways of doing things these days.
- Make sure people actually use the intranet to do real work, not just read the news. They don’t have time to read the news – because they are working in old ways rather than leveraging SharePoint.
- Ensure SharePoint Search is accurate and reliable
- Only provide tools that people are going to need and use.
- Get around the business and address their pain points.
A regular comment we receive from teams is ‘you just saved us 2 days work a week!’. And that is by working on a solution for 4 or 5 days for that team. There are serious business benefits to SharePoint. Find out more by reading our report ‘Top 10 mistakes most companies make with SharePoint‘.